Refund policy
Last Updated: August 2026
At DesiHomes24, customer satisfaction is our priority. If you're not satisfied with your purchase, we're here to help.
Returns
We offer easy returns within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned with its original packaging.
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A valid order number or proof of purchase is required.
Non-Returnable Items
The following items may not be eligible for return or refund:
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Items damaged due to misuse or improper care.
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Items showing signs of use or wear.
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Gift cards, if applicable.
Refunds
Once we receive and inspect your returned item, we'll notify you about the status of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please include your order number and clear photos of the product and packaging so we can help resolve the issue.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact Us
For questions about returns or refunds, contact us at:
Email: desihomes24@gmail.com
We'll be happy to assist you.